Lotus notes is a Groupware product for document management and electronic mail. It is designed to be portable between operating systems, which means that the internal structure of the Lotus Notes databases are hidden from the operating system. Most storage management utilities have to work with large database files, each of which can contain hundreds of documents. One immediate challenge is backup, as if one document is changed, the whole database is eligible for incremental backup. This pageset looks at some of the issues involved in managing Lotus Notes.